Privacy Policy

Introduction

At TrueShift Logistics, we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and secure your data when you use our packers and movers, car transport, bike transport, household shifting, and relocation services across India.

1. Information We Collect

We collect information in the following ways:

• Personal Information: Name, mobile number, address, email.
• Service Details: Pickup & drop location, shifting inventory, vehicle details.
• Payment Information: Transaction details (we do NOT store card details).
• Technical Data: IP address, device type, browser type.

2. How We Use Your Information

Your information is used for:

• Providing and managing relocation or transport services.
• Sending booking confirmations and updates.
• Customer support and dispute resolution.
• Improving our services and website performance.
• Legal or regulatory compliance.

3. Information Sharing

TrueShift Logistics does not sell or rent your information. We share data only with:

• Verified drivers & moving staff for service execution.
• Insurance providers (if opted).
• Legal authorities (only if required).

4. Data Security

We use SSL encryption, secure servers, and restricted access systems to protect your data. However, no online transmission is 100% secure, and we encourage users to share details responsibly.

5. Cookies Policy

Our website uses cookies to enhance user experience, analyze traffic, and deliver relevant content. You may disable cookies through browser settings.

6. Third-Party Links

Our website may contain links to third-party pages. We are not responsible for their content or privacy practices.

7. Data Retention

We retain customer data only as long as necessary for service, billing, legal compliance, or support purposes.

8. Your Rights

You may request to:

• Update or correct your personal data.
• Delete your data (where legally permitted).
• Opt-out of promotional communication.

9. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from minors.

10. Updates to Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised date.

11. Contact Information

For any queries, you can contact us at:
Phone: +91-8950003766
Email: info@trueshiftlogistics.com
Address: Shop No 3, Binola
Bhora Kalan, Manesar
Gurugram, Haryana – 123413